FAQs

Frequently Asked Questions

Here's what people ask us

  • Do I need to provide supplies or equipment for my scheduled cleaning service?

    No, you do not need to provide any cleaning supplies or equipment. Our professional cleaners come fully equipped with all necessary supplies and tools to complete the job efficiently. The quoted rate typically includes the cost of cleaning supplies and equipment.

  • What methods of payment do you accept, and what are your payment terms?

    We accept all major credit cards, checks, cash, and e-transfers. Payment terms may vary depending on the service booked.

  • Do I need to be at home for the cleaning?

    No, you do not need to be home during the cleaning. Many of our clients provide a key, door code, or arrange access for our cleaners in advance. If you prefer to be home, you are welcome to stay, and our team will work around your presence to ensure minimal disruption. If you cannot be home, please provide entry instructions, and we can discuss secure access arrangements to ensure seamless service.